Steve Heusuk is senior manager, Customer Intelligence for CUNA Mutual Group. In this role, he supports CUNA Mutual Group’s Competitive & Market Intelligence unit by providing timely, high impact research and intelligence to his internal clients.

As a thought leader, Heusuk closely monitors the latest developments in the credit union and broader financial services industries. He also conducts an annual study on the issues that matter most to C-Suite credit union executives. These research insights have been featured at national and state-level credit union events and in the credit union trade press.

Heusuk has held several research-related roles since his start with CUNA Mutual Group in 2005. Previously, he served as director of Brand Research for the Blue Cross and Blue Shield Association, the Blues’ trade association. He has also worked as a market researcher for the Institute of Real Estate Management, an affiliate of the National Association of Realtors.

Heusuk holds a bachelor’s degree in business administration from the University of Illinois and an MBA from Northern Illinois University.